Friday, June 02, 2006

Customer Service - Maloof style

Dear (Any Donkey),

We wanted you to be among the first to know that tomorrow, Saturday, June 3, at approximately 1 p.m., the Sacramento Kings will officially announce their new head coach.

Following the announcement, a "Meet the Coach" event for Kings Fans will be held at the Arden Fair Mall (Center Court - In front of Nordstrom), at 3:30 p.m. The new coach, Joe and Gavin Maloof and Geoff Petrie will be in attendance.

In addition, we will be hosting a "Fan Conference Call" on Monday, June 5, at 12 noon with the new head coach, Geoff Petrie and Joe Maloof. We want to hear from you. We will have a limited number of lines available. If you would like to participate in the call or submit questions, please follow the instructions below. We will e-mail you Monday morning with the conference call phone number and pass code. We will do our best to answer as many questions as possible.

Finally, we will also be hosting an exclusive "Meet the Coach" event for Kings Season Ticket Holders in the coming weeks. Additional information about the event will follow shortly.

We hope you'll join us at the Arden Fair Mall on Saturday, June 3, at 3:30 p.m. to welcome the Kings new head coach and we hope you will also join us for the "Fan Conference Call" on Monday, June 5, at 12 noon.

Regards,

Maloof Sports & Entertainment

Hat tip to Maloofs . . . they know customer service and yes they serve Coke at Arco Arena.

1 comment:

Empiricum said...

Excellent jabbing comparison between the Kings and Rambus managements May I now deliver a left hook and a right cross?

Even if the Maloofs did not include a complimentary room and dinner at their Las Vegas Palms, I consider that understandable because of the distance.

On the other hand, Harold Hughes continues to play a rope-a-dope. Yesterday he missed a golden opportunity to offer his infamous olive branch and apology to the shareholders through his invited social guests who call themselves "analysts." He even compounded that by not advising his staff to let in a few attending Ramboids along with a luncheon plate. Anyway, it was a buffet. That would have been a PR coup by management! IT DID NOT HAPPEN THAT WAY !!!

Oh well.... anyone wants to deliver the knockout punch? He is all yours.

GOOD LUCK TO THE KINGS NEXT SEASON.

 
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