RMBS - Xbox update

Kevin Krewell, editor in chief of Microprocessor Report claims that a special design of part of the Cell Processor is in Xbox 360. See earlier post here.

Is Rambus inside?

An e-mail to Rambus IR inquiring if Rambus was inside Xbox 360 resulted in no reply. None. Zip.

Ramboids hope that something will be learned when they tune in on Analyst Day on 11/15/05.

An e-mail to Microsoft resulted in a return e-mail less than a day later. The e-mail stated in part "I realize the importance of this issue and will direct you to the correct resource." A telephone number was provided.

I called and a pleasant individual quickly realized that she was not capable of answering my question - I had accidentally selected the wrong number from the menu. Before placing me on hold, she provided me with a telephone number (same number with the correct menu selection) and then flawlessly transferred me.

The second individual listened to my question and then informed me that the information I desired was not available to her yet, but that it should be late next week and to please call back. I was also informed that it should also be available on their website.

Well, I don't know if the information is obtainable from Microsoft next week - or ever, but I do know that their Customer Service employees were pleasant and at least made an effort.

1-800-4MY-XBOX (1-800-469-9269). Menu selection is games & hardware.

Hat tip to Microsoft Customer Service.